Changes to GP Appointment System

Due to pressures on our current appointment system we changed to a new system to better meet the needs of all our patients and provide appointments when you need them.

From Monday 6^th January 2020 we changed the way we offer GP appointments to our patients.

GP Appointments are now available to book on the day only.

If you require an appointment with a GP, call from 08:30 onwards on the day you require the appointment.
These appointments are subject to availability.

If you need to be seen on an urgent basis, you will be offered an appointment on the day with an appropriate member of the team.

Please note that only GP Appointments changed. Extended Hours Appointments (available for patients who cannot attend the Surgery during normal consulting times due to work or travel commitments) and Practice Nurse Appointments are pre-bookable as normal.

APPOINTMENTS

Telephone lines - 8.00 to 8.30 Emergencies Only

                             8.30 to 17.30 Open for Appointments, Results etc.

An appointment system is in operation in our Surgery. Urgent cases will always be accommodated. All GP appointments are available to book on the day. (Ask for details). You may see any Doctor in the Practice.

Please note: 1 patient per appointment. Children under 16 years should be accompanied by a responsible adult

TELEPHONE CALLS

If you require to speak to a doctor you can book a telephone slot and the doctor will call you back on your preferred phone number. Please speak to a Receptionist for further information.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Practice.